privacy policy

privacy policy

privacy policy

This Privacy Policy explains how we collect and use your personal data. It also outlines the procedures we use to ensure the privacy of your browser information. Finally, this policy outlines the options available to you regarding the collection, use and disclosure of your personal data. By visiting the Site, you agree to the practices detailed in this policy. Khayal Al Saad Store takes great care in the information of its visitors. Accordingly, your name and other information relating to you will be used in the manner described in the Privacy Policy. We will collect information when necessary or if it is directly relevant to our dealings with you.

We will retain your data for as long as we are required to by law or for the purposes for which it was collected.

1. Data We Collect

We may need to collect your information if you wish to place an order for an item from our website.

We collect other necessary data to secure any potential requests that may arise later, and to provide you with the services available to us. Examples include name, gender, email address, postal address, delivery address (if different), telephone number, and mobile number.

The information you provide is used to provide you with information about the products and services available to us and that you request, to verify your online financial transactions and to manage your account. This information is also used to audit the downloading of data from the site and to identify visitors to the site, and to develop the designs of the site pages and/or its contents and customize them for users. We send useful or requested information to the user. We communicate via email or your mobile phone to provide you with some details about other products and services if you wish, and if you prefer not to receive any promotional and marketing communications, please withdraw from this option at any time.

We may pass your name and address to a third party in order to deliver your order to you (for example, to a delivery person or supplier).

You may be contacted on your phone number to inform you of any update regarding the status of your order or any announcement of our latest discounts and promotions.

Our agent handles online financial transactions. You must provide accurate and non-misleading information to the agent or the site, and you must keep it up to date and inform us of changes.

We may be able to store details of your current order on our website but for security reasons we cannot retrieve them directly. By logging into your account on the website you can view the information and details of your purchases that you have ordered or are about to make. You can also manage your address details, bank details and any newsletters to which you may have subscribed. You must treat your personal data with the utmost confidentiality and not make it available to unauthorised third parties.

Protecting your personal information

1. We keep your information (Confidentiality Agreement) in electronic files in our store. When you provide us with your personal information, you have given us the responsibility to keep this information and we take all precautions to preserve your information (Confidentiality Agreement), by preventing it from being accessed by irresponsible parties, or used or disclosed.

2- Security

We use appropriate security techniques and procedures to prevent unauthorized or unlawful access to, or loss or destruction of, your information. When we collect data through the Site, we store your personal information on a secure server database. We use firewalls on our servers. We protect your information through the use of encryption, such as Secure Sockets Layer (SSL). This makes it difficult for an intruder to decrypt your information, as we cannot guarantee 100% security. We strongly advise you not to send your full credit or debit card details when communicating with us electronically. We maintain physical, electronic and procedural safeguards in connection with the collection or disclosure of your information. Our security procedures require that we occasionally request proof of identity before we disclose your personal information to you. You are responsible for protecting your password and your computer from unauthorized access.

3- Acknowledgment

When you submit data to us or our agents or use the Site, you consent to our use of your information as described in this Privacy Policy to verify your identity.

4-Your rights

If you are concerned about your data, you have the right to request access to the personal data we hold about you or have previously transferred to us. You have the right to ask us to correct any errors in your personal data at any time by emailing [email protected].